Privacy policy

At Vekego (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and shipping/billing address.
  • Order Information: details of purchases you make, payment information, and order history.
  • Technical Information: including your IP address, browser type, device information, and browsing activity on our site.

2. How We Use Your Information

We use your information for purposes including:

  • To process and fulfill your orders;
  • To communicate with you about your order, support requests, or marketing (if you opt-in);
  • To improve and personalize your experience on our website;
  • To analyze site performance and detect/prevent fraudulent or unauthorized activity.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience;
  • Remember your preferences;
  • Analyze traffic and user behavior;
  • Deliver relevant ads and promotions.

You may disable cookies in your browser settings, though some features of our website may not function properly without them.

4. Sharing Your Information

We may share your information with third parties only in the following cases:

  • Service Providers: such as payment processors, shipping partners, analytics, and marketing tools that help us operate our business.
  • Legal Requirements: if required to comply with applicable laws, regulations, or legal processes.

We do not sell your personal information to third parties.

5. Data Retention

We will retain your personal information only as long as necessary to provide our services and comply with legal obligations. After that, your data will be deleted or anonymized.

6. Your Rights

Depending on your location, you may have rights including:

  • Accessing, correcting, or deleting your personal data;
  • Opting out of marketing communications;
  • Requesting restrictions on certain processing activities.

If you are located in California, the CCPA provides additional rights. If you are in the European Union or UK, GDPR applies, granting you data access and portability rights.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@vekego.com