Shipping Policy

1. Shipping Methods & Delivery Costs

  • Logistics Providers: We partner with trusted global carriers such as 4PX, YunExpress, Wanb Express, and UBI.
  • Shipping Rates:

           a. Orders from $0 – $48.99: $5.99 flat-rate shipping

           b. Orders $49 and above: Free shipping

All delivery times are estimates and provided for reference only.

2. Processing & Estimated Delivery Time

  • Order Processing: Orders are typically processed within 3–7 business days.
  • Shipping Time: Estimated delivery is 14–30 days after dispatch.

For EU and UK customers: Your statutory rights are unaffected. Delivery will always occur within 30 days from the date of order acceptance.

3. International Shipping & Customs

We offer worldwide shipping. Please note that:

  • International shipments may be subject to import duties, taxes, or customs fees.
  • Such charges are determined and collected by your local customs authority and are beyond our control.
  • You are responsible for compliance with your country’s import regulations and covering these fees.

4. Delays & Notifications

If your order is delayed, we will notify you as soon as possible and provide an updated delivery estimate.

5. Returns & Refunds

For information regarding returns, please refer to our Return & Refund Policy.

6. Need Help?

If you have any questions or concerns about this Shipping Policy, please contact us at:

📧 Email: support@vekego.com